Customer Support

Explore BLiNQ’s customer support options and get the resources you need to help build your network.

WE’RE HERE TO HELP

Support Portal

The BLiNQ Support Portal is your one-stop destination for all the resources and information on BLiNQ’s products. It provides access to various customer support materials including documents, guides, and community support to reference when working with our products to build your network. Creating an account in our Support Portal is free of charge.

SUPPORT TICKETS

Submit a support ticket to seek technical and product assistance from our customer specialists.

KNOWLEDGE BASE

Browse through our collection of articles and download User and Installation Guides.

COMMUNITY FORUM

Share ideas and get your questions answered by a community of wireless entrepreneurs.

Get the most out of your network

3 EASY STEPS TO A BETTER USER EXPERIENCE

How to Submit a Ticket

CREATE AN ACCOUNT

All you need in order to sign up for a Support Portal account is your name and email. Account requests take up to 24 hours to be approved. Once approved, simply accept the invitation that you’ll receive by email and set your password!

SUBMIT A TICKET

To create a support ticket, you’ll need your product type, serial number, and software version. Once submitted, you will receive a response from our Support team. If you need to update your inquiry, you can start a chat on the ticket itself.

SHARE AND LEARN

Learn more about various BLiNQ products by using the Knowledge Base tab. When you issue is resolved, you can share your knowledge in the Community tab.